Subscriptions FAQs

Subscribe & Save

Do I need to subscribe to Yumi?

No, you don’t have to subscribe. When placing your order, you can choose between a one-time purchase or a rolling subscription. Subscriptions include a discount and you can easily pause, cancel, or update them at any time. Whether you want to try YUMI once or get regular deliveries, the choice is yours.
What do I get with a Yumi subscription?

You’ll receive 10% off every order plus free delivery, so you can stay stocked up on your favourite gummies without the hassle.
How does the subscription work?

Your order is automatically delivered each month so you never run out. You can manage your delivery date, skip a shipment, or update your details anytime.
Can I cancel or change my subscription?

Absolutely. You’re always in control, you can pause, edit, skip, or reschedule deliveries anytime.
How often will I get charged?

You are charged every month from the date you originally signed up to the subscription.
How can I pay for my Yumi subscription?

We accept all major credit and debit cards (excluding AMEX). They’ll be taken before your pack is sent, and you’ll receive a confirmation email when the order is ready to ship and another when it’s on the way. Recurring payments via ApplePay or GooglePay are not available.
How do I update payment or delivery details on my subscription?

To make changes to your payment method or delivery address, please follow these steps:

1- Log into your account.

2- Click on the Subscriptions tap.
Is there a special offer for returning subscribers?

Yes, if you’ve subscribed before, you’ll get your first month free when you restart your subscription.
Do returning subscribers still get the usual subscription benefits?

Yes, you’ll still receive 10% off every order and free delivery, plus your first month free.
How long does this offer last?

This offer is currently available to returning customers for a limited time.
Do you deliver subscriptions outside the UK?

We don’t currently offer subscriptions outside the UK.
I did not receive an order confirmation, what do I do?

If you haven’t received an order confirmation within an hour, please check your spam/junk folder. If you still haven’t received it, contact our customer care team at hey@yuminutrition.com. They will be happy to assist.